Shipping Policy
Welcome to Erin Oostra Art! We are committed to delivering your art purchases to you in a timely and efficient manner. Please review our shipping policy below for information on our processing times, shipping methods, and associated costs.
Processing Times
Print Orders: All print orders are fulfilled by our third-party partner, Printful. Processing times for print orders are typically between 2-5 business days. Once your order is processed, it will be shipped out promptly.
Original Art Orders: All original art orders will be processed and shipped within one week (7 days) from the date of purchase.
Shipping Times & Costs
Print Orders: Shipping times for print orders vary depending on your location and the shipping method chosen at checkout. Standard shipping times are as follows:
Domestic (USA): 3-8 business days
International: 5-20 business days
Shipping costs for print orders will be calculated at checkout based on your location and the size of your order.
Original Art Orders: Shipping times for original art orders vary based on your location:
Domestic (USA): 3-7 business days
International: 7-21 business days
Shipping costs for original art orders will be calculated at checkout based on your location and the size of your order.
Additional Information
Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor the progress of your delivery.
Packaging: All artworks are carefully packaged to ensure they arrive in perfect condition. Prints are securely rolled and shipped in protective tubes, while original artworks are packed with appropriate cushioning materials to prevent damage during transit.
Customs & Duties: For international orders, please be aware that you may be responsible for any additional customs fees, import duties, or taxes imposed by your country. These charges are not included in our shipping costs and must be paid by the recipient.
Contact Us
If you have any questions about our shipping policy or need assistance with your order, please do not hesitate to contact us at info@erinoostra.com. We are here to help and ensure your experience with Erin Oostra Art is exceptional.
Thank you for choosing Erin Oostra Art. We appreciate your support and hope you enjoy your new artwork!